When the off-the-shelf automation isn't going to cut it.
Bespoke AI agents, integrations, and internal tools built for the way your business actually works. We scope, design, build, and maintain the weird stuff — the systems no SaaS vendor will ever build for you.
Local to Westmoreland County
We’re based in Greensburg and we know the rhythm of small businesses in the 724. We build automations that actually fit how the work gets done here — not a polished demo that breaks the second a real customer interacts with it.
48hr
From kickoff to first automation
0%
Long-term contracts
724
Built-in area code
If your workflow is one-of-a-kind, your tooling should be too.
Most of what we build is productized: missed-call text-back, AI receptionist, lead follow-up, review automation. Those work for 80% of the small businesses in Westmoreland County. They’re not the right answer for the other 20%.
The other 20% are the businesses with workflows that don’t fit a template. The roofing company in Mt. Pleasant that wants a drone-footage-to-estimate agent. The personal injury firm in Greensburg that wants an intake AI that can hold a 30-minute discovery conversation. The manufacturing operation in Jeannette that wants pricing intelligence pulled from commodity feeds. The dental group in Murrysville that wants a multi-location scheduling brain that respects each practitioner’s preferences.
No SaaS vendor is going to build any of those for you. That’s where Custom AI Builds come in. We treat your business as a research problem — what actually happens in the workflow, where the time goes, what would change if a competent intern with infinite patience could handle the repetitive parts — and we ship a system that fits.
A non-exhaustive list of things we've actually shipped.
Every build is different. The list below is illustrative, not a menu.
Roofing
Drone-footage-to-estimate agent
Tech flies a drone, uploads the footage, the AI generates square-footage measurements, identifies materials, and produces a draft estimate within 10 minutes.
Legal
Initial intake conversational AI
Personal injury and family law intakes can run 30+ minutes. We built an AI that handles the structured discovery so the attorney walks into a qualified, fully documented case.
Manufacturing
Commodity-aware quoting
Watches steel, aluminum, and copper futures, adjusts internal cost models, and flags quotes that are about to go underwater on margin.
Dental
Multi-practitioner scheduler
Balances appointment requests across 4–8 practitioners, respecting personal preferences, room constraints, and the half-day people block off for procedures.
HVAC
Dispatch optimizer
Rebalances the day every 30 minutes based on actual job durations, traffic, and emergency calls. Replaces the spreadsheet the dispatcher manages by hand.
Real estate
Listing-page AI agent
Per-listing chat agent that knows the property cold — square footage, neighborhood comps, school district, commute times. Lives on the listing page and books showings.
Service
Quote-to-invoice agent
Takes accepted quotes, generates the work order, schedules the job, sends confirmation, and pre-builds the invoice. Saves the office 6+ hours a week.
Accounting
Document intake bot
Pulls receipts and statements out of email, extracts the relevant data, files them in the right account, and flags anomalies for the human accountant.
Industry-specific
Whatever you've got
If your business has a workflow that's been costing you nights and weekends, there's probably a build worth scoping. Book the audit and we'll tell you straight.
A two-week-increment process that produces real software fast.
Discovery
Two-hour audit. We watch the workflow happen, talk to the people doing it, and identify the leverage points. Output: written scope and quote.
Prototype
Two-week sprint. We build the core capability against real data and show you working software. No slide decks.
Refine
Two-week sprint. We tune the system, build the integrations, and pressure-test against edge cases until the team trusts it.
Ship + maintain
Production deployment, training, and ongoing support. Monthly tuning included; full handoff available anytime.
What's actually under the hood.
We build on frontier-model APIs from Anthropic (Claude), OpenAI (GPT family), and Google (Gemini). For voice, we use ElevenLabs, Deepgram, and Cartesia. For orchestration, we use a mix of LangGraph, custom-built agent frameworks, and well-tested glue code. Hosting is on AWS or GCP, depending on the build.
We don’t train models from scratch — that’s a different business with different economics. What we do is take frontier intelligence and wrap it in the specific business context, integrations, evaluation infrastructure, and operational scaffolding it needs to be useful in your specific workflow.
The infrastructure is yours. The code is yours. The data is yours. We don’t hide it behind a wrapper SaaS that locks you in. If you decide to take a build in-house in two years, we’ll do a clean handoff to your engineering team (or to a successor agency).
Custom AI Builds for Westmoreland County
The custom builds we ship for Westmoreland County clients tend to share a pattern: small operation, weird workflow, high stakes. The owner knows their business better than any consultant ever will. Our job is to translate what they already know into software that does the boring parts at scale. That's a different exercise than enterprise consulting, and it requires a different kind of agency.
We’re from here. We don’t parachute in from California with a SaaS template. We’ll meet you at the shop, at the office, or at a diner on Route 30 to build something that fits.
Towns and areas we serve
- Greensburg
- Murrysville
- Latrobe
- Jeannette
- Mount Pleasant
- Ligonier
- Irwin
- North Huntingdon
- Hempfield
- New Kensington
- Lower Burrell
- Arnold
- Vandergrift
- Delmont
- Export
- Scottdale
- Youngwood
- Penn Township
- Salem Township
- Trafford
Plus the rest of the 724 — eastern Allegheny County, Indiana County, Fayette County, and Armstrong County borders. If you’re close to Westmoreland and the work fits, we’ll talk.
Common questions about custom AI builds
Got a workflow that no SaaS will ever fit?
Book an AI Audit. Two hours, fixed price, walk away with a written plan whether you hire us or not. We'll tell you straight up if a custom build is the right answer or if one of our standard automations would do the job.
No drawn-out sales process. We’ll either be a fit or we won’t.
Most custom builds combine elements of AI Receptionist and Lead Follow-Up Automation with custom workflow logic on top.
