Climb the local pack in 90 days, without ever nagging a customer.
Automatic, perfectly timed review requests after every completed job. We build the entire flow — trigger, message, friction-free landing, follow-up, response automation — and tune it until it sounds nothing like the spammy review systems your competitors are using.
Local to Westmoreland County
We’re based in Greensburg and we know the rhythm of small businesses in the 724. We build automations that actually fit how the work gets done here — not a polished demo that breaks the second a real customer interacts with it.
48hr
From kickoff to first automation
0%
Long-term contracts
724
Built-in area code
Reviews are the lever that actually moves the local pack.
Google’s local pack — the three businesses that show up under the map when someone in Greensburg searches “HVAC near me” or “dentist near me” — ranks on three pillars: relevance, proximity, and prominence. You don’t control proximity (the customer’s phone decides that). You can tweak relevance through your Google Business Profile and your website. But prominence — the social proof signal — is overwhelmingly driven by recent, high-quality reviews.
The keyword there is “recent.” A 4.9-star average from 200 reviews looks great until you notice that the most recent one is from 2022. Google notices that too. The local pack rewards a steady, consistent flow — ideally 5 to 15 new reviews a month for a typical local service business in Westmoreland County.
Manual asks won’t get you there. Most owners are too busy to remember to ask, or feel awkward about it, or remember three days later when the moment is gone. Review Automation makes the ask happen automatically, at exactly the moment the customer is most likely to give a five-star answer, with the lowest possible friction to actually post it.
What happens between job completion and a fresh five-star review.
Six clean steps. Each one is optimized for a specific drop-off point in the funnel.
Trigger fires
On job completion, invoice paid, appointment closed, or any other 'work is done' signal we wire up to your existing tools.
Smart timing
We delay the ask to the moment of peak satisfaction — typically 1–4 hours later, but we tune per industry.
Personalized message
SMS or email in your voice, signed by the team member who did the work, with the specific service mentioned by name.
One-tap landing
We build a custom landing page that pre-routes the customer to Google, with the lowest possible click count to a posted review.
Friction relief
Customers who tap 'something wasn't great' are diverted to a private feedback form. You get the chance to fix it before they post.
Polite follow-up
If they didn't respond in 5–7 days, one soft reminder. After that, we're done. No nagging.
Everything in the standard install.
Trigger setup
We integrate with your CRM, field service tool, invoicing system, or whatever signals 'job done.'
Voice-matched copy
We write the messages so they sound like you, not a SaaS template.
Branded landing page
A clean, fast micro-page that routes customers to the right platform with one tap.
Private feedback path
Catches unhappy customers before they post publicly so you can resolve and recover.
Multi-platform support
Google primarily, plus Facebook, Yelp, BBB, and any industry-specific platform that matters in your space.
Response automation
AI-drafted responses to incoming reviews, with optional human-in-the-loop approval.
Monthly tuning
We review what's working and adjust timing, copy, and follow-up cadence on an ongoing basis.
Plain reporting
Reviews collected, average rating, response rate, ranking movement. No dashboards no one logs into.
A representative client snapshot.
Numbers below are from a 6-truck plumbing operation in Hempfield. Your starting position will determine your ramp.
Total reviews
47
Before
131
After 90 days
Avg star rating
4.4
Before
4.8
After 90 days
Reviews / month
2.1
Before
9.6
After 90 days
Local pack appearance rate
18%
Before
61%
After 90 days
The shortcuts that get listings demoted.
We don’t buy reviews. We don’t use offshore review-mill networks. We don’t set up tablets in the lobby and pressure customers to “leave us five stars before you go.” We don’t gate by satisfaction (Google catches that). We don’t send the request from a 305 area code to a customer in Latrobe.
Every shortcut in this category eventually backfires. Either Google flags the listing and your reviews disappear overnight, or the local audience figures out what’s going on and your reputation takes a worse hit than if you’d never tried. The only review automation worth installing is the kind that makes it easier for genuine happy customers to leave genuine reviews.
That’s the entire job. Done well, it builds a moat. Done badly, it accelerates the demolition.
Review Automation for Westmoreland County
Local search in the 724 is competitive enough that a well-run review system creates a real moat. Most of the HVAC, plumbing, dental, and legal businesses in Westmoreland County have 30–80 reviews. A client who reaches 200 with a 4.8+ average is going to dominate the local pack for years. We build the system that gets them there.
We’re from here. We don’t parachute in from California with a SaaS template. We’ll meet you at the shop, at the office, or at a diner on Route 30 to build something that fits.
Towns and areas we serve
- Greensburg
- Murrysville
- Latrobe
- Jeannette
- Mount Pleasant
- Ligonier
- Irwin
- North Huntingdon
- Hempfield
- New Kensington
- Lower Burrell
- Arnold
- Vandergrift
- Delmont
- Export
- Scottdale
- Youngwood
- Penn Township
- Salem Township
- Trafford
Plus the rest of the 724 — eastern Allegheny County, Indiana County, Fayette County, and Armstrong County borders. If you’re close to Westmoreland and the work fits, we’ll talk.
Common questions about review automation
Get on a steady review pace this month.
Book a 30-minute audit. We'll review your current Google profile, your existing review velocity, your competitors' review profiles, and quote a fixed install. Most clients see their first ranking movement inside 60 days.
No drawn-out sales process. We’ll either be a fit or we won’t.
Pair with Missed-Call Text-Back and Lead Follow-Up Automation to build a complete inbound system.